Frequently Asked Questions

Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 2:00 PM and check-out is at 12:00 noon. Early check-in and late check-out may be available depending on availability — please contact us in advance to arrange.

Question 2

Is beach access included with my stay?

Accepted Answer

Yes — all villa guests enjoy direct access to Long Beach, one of the Philippines' longest and most pristine white sand beaches. Sun loungers and beach towels are available at the resort.

Question 3

Is there WiFi at the resort?

Accepted Answer

Yes, complimentary WiFi is available throughout the resort. Signal strength is generally good, though as with all beachfront locations in Palawan, occasional interruptions may occur. We encourage guests to enjoy the natural surroundings — it's a wonderful digital detox destination.

Question 4

Do the villas have air conditioning?

Accepted Answer

Yes, all villas — Seaview, De Luxe, and Family — are equipped with air conditioning. The Family Villa also includes a full kitchen for self-catering guests.

Question 5

What is the mobile signal like?

Accepted Answer

Globe and Smart networks have coverage on Long Beach, though signal can be patchy in some areas. We recommend downloading offline maps and entertainment before you arrive.

Question 6

Are meals included in the villa rate?

Accepted Answer

Meals are not automatically included in the villa rate, but our on-site Aplaya Resto Bar serves breakfast, lunch, and dinner. The Family Villa includes a full kitchen if you prefer to self-cater.

Question 7

What are the Aplaya Resto Bar opening hours?

Accepted Answer

Aplaya Resto Bar is open Monday to Friday from 7:00 AM to 10:00 PM, and Saturday to Sunday from 7:00 AM to 11:00 PM. The menu features fresh seafood, Filipino cuisine, and tropical cocktails.

Question 8

Can you accommodate dietary requirements?

Accepted Answer

Yes — please let us know your dietary requirements when booking or upon arrival and our kitchen team will do their best to accommodate you. We can cater for vegetarian, vegan, and common food allergies.

Question 9

Can I bring my own food and drinks?

Accepted Answer

Guests are welcome to bring their own food and non-alcoholic beverages. For alcoholic beverages, we ask that guests consume drinks purchased from Aplaya Resto Bar in the resort's common areas.

Question 10

How do I book a villa?

Accepted Answer

You can book directly through our Cloudbeds booking engine by clicking the 'Book Now' button on our website, or by contacting us via WhatsApp or email. We recommend booking in advance, especially during peak season (November to May).

Question 11

What payment methods do you accept?

Accepted Answer

We accept cash (Philippine Peso), bank transfer, and major credit cards. Please note that ATMs in San Vicente are limited — we recommend withdrawing cash in Puerto Princesa before travelling.

Question 12

Is a deposit required to confirm a booking?

Accepted Answer

Yes, a deposit is required to secure your reservation. Details will be provided at the time of booking. Please refer to our Cancellation & Refund Policy for full terms.

Question 13

What is your cancellation policy?

Accepted Answer

Our cancellation policy varies by booking type and season. Please review our full Cancellation & Refund Policy on our website, or contact us directly if you have specific questions about your reservation.

Question 14

What is the nearest airport?

Accepted Answer

Puerto Princesa International Airport (PPS) is the main gateway to Palawan, served by Philippine Airlines, Cebu Pacific, and AirAsia from Manila and other cities. San Vicente Airport (SWL) occasionally receives direct flights from Manila — check current schedules.

Question 15

How do I get from Puerto Princesa to San Vicente?

Accepted Answer

Take a van or bus from the Irawan Terminal in Puerto Princesa to San Vicente. The journey takes approximately 3–4 hours and the fare is around ₱400–₱600 per person (price may change without prior notice). Vans depart throughout the day, with more frequent morning departures. BAIBAI can assist you with van sharing arrangements — contact us in advance and we'll help coordinate your ride.

Question 16

How do I get from San Vicente town to the resort?

Accepted Answer

From San Vicente town proper, hire a tricycle to Long Beach. Tell the driver you're going to BAIBAI Beach Resort (Baibai Longbeach Inn) in Brgy. New Agutaya. The fare is approximately ₱150–₱200 and the ride takes about 15–20 minutes.

Question 17

Can you arrange a transfer from Puerto Princesa?

Accepted Answer

Yes — we can help coordinate a private van transfer from Puerto Princesa for a more comfortable journey. Contact us in advance and we'll connect you with a trusted driver. Approximate cost: ₱3,500–₱5,000 for the whole van.

Question 18

What activities are available at the resort?

Accepted Answer

Guests can enjoy swimming, beach walks along the 14.7 km Long Beach, snorkelling, kayaking, and island hopping. The resort can help arrange local tours and activities — ask our staff for recommendations.

Question 19

Can I host a wedding or event at BAIBAI?

Accepted Answer

Yes — BAIBAI Beach Resort is a beautiful venue for beach weddings, corporate retreats, family celebrations, and private events. Contact us to discuss your requirements and we'll help plan your special occasion.

Question 20

What is there to do near the resort?

Accepted Answer

San Vicente is home to Long Beach, mangrove forests, and pristine dive sites. Nearby attractions include the Ulugan Bay mangroves, island hopping tours, and the charming San Vicente town. Puerto Princesa's Underground River is about 3–4 hours away.

Your Stay

Dining & Aplaya Resto Bar

Booking & Payment

Getting Here

Activities & Surroundings

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